Care & Maintenance

Apadana Rugs are handcrafted to give you extended beautiful years of use. Assisting on the treatment of spills, regular vacuuming and the rotation of any rugs in high traffic or sunlit areas will extend their life. Listed below are tips and advice on your rug care.


Vacuuming Your Rug

To ensure the life span of your Apadana Rug, please vacuum your rug on a regular basis as shedding and loose fibers will occur with a new rug. Our experts do not recommend using rotating or brush head vacuum cleaners on our rugs. Even with regular vacuuming and careful use, you may find dirt and debris build up within your rug. It is possible to refresh your rug with gentle treatment or professional rug cleaning.


Treating Spills

Carefully scrape up as much of the spill as possible with a spoon or dustpan and blot away any liquid residue with a kitchen paper towel or other colorfast absorbent material. DO NOT RUB.

Take a clean absorbent material and fold it into a thick wad. Cover the spill with this and add a weight (heavy book or any other flat object will do) on top to help draw the liquid upward. Leave it for 10 minutes.

If the spill has left a stain, decide if it is water based or oil based and treat it as below.

Water Based Spills

  • Water based spills include beer, wine (red or white), soft drinks, cordial, fruit juice, tea, coffee and urine.
  • Treat with lukewarm water.
  • Blot the spill as described above. If this stain remains, dilute it with more water. Blot it again using absorbent material. Repeat this step until no more stain can be removed.

Oil based Spills

  • Oil based spills contain some type of oil, fat or greasy substance.
  • Oil based spills include ice cream, gravy, mayonnaise, cream, make up, and lotions.
  • Treat with detergent in lukewarm water.
    • Look for the WoolSafe logo when selecting a cleaning product to use on your Apadana Fine Rug.
  • Blot the spill as described above. If the stain remains, dilute with the detergent solution. Blot this using absorbent material. Now dilute the stain with clean water and blot again. Repeat these steps until no more stain can be removed.

Both Type of Spills

  • For both types of spills, the process is the same: Blot, Dilute, Blot…
  • Finish with a final treatment. In a small trigger spray bottle, mix 1 part of white vinegar and about 5-10 parts of clean water. Spray this on to the affected area. After, cover it with a thick wad of absorbent material and add a weight (heavy book or any other flat object) on top. Leave it for 24 hours before removing the weight and wad allowing the rug to dry completely.


Important Note on Highly Colored Spills

Highly colored products, such as paint, nail polish, shoe polish, lipstick and glue, will not respond to these simple treatments. We advise you not to treat these spills yourself, as doing so may create a larger or permanent stain.

Red cordial and other colored drinks contain food coloring. Food coloring is an acid dye that is also used to dye wool and nylon fibers. Putting detergent on this will simply carry into the fibers of your faster and set the stain. If after treating with water the dye stains persist, contact a professional WoolSafe Approved Rug Cleaner.


Treating Gradual Build Up of Dirt

Even with regular basis vacuuming and careful use, it is possible you will find dirt and debris build up in your rug. It is possible to refresh your rug with a gentle treatment.


Dry Soiling

Sand, grit, dust, clothing fibers, skin flakes, and hair are examples of dry particle soils. Most of these will be removed with regular vacuuming. For those that remain deep within the fibers, a thorough vacuuming should remove them and restore the original beauty of your rug. Do this 2-3 times each year on a dry day when the humidity is low. Natural fibers tend to absorb moisture in from the air, which can bind dry soils to your rug.

Vacuum the front of the rug, then turn it over and vacuum the reverse. You may find some dirt loosens from the weave as the rug bends. Turn the rug over and vacuum the front again. To ensure even wear and minimize the natural fading that occurs from sunlight, rotate your rug end-to-end when repositioning.


Oil Based Soiling

Build-up of oily soils can result in your rug looking dull and gray, despite regular vacuuming. Pollution, cooking fumes, sweaty feet and road grime are examples of this type of soiling, which is resistant to cleaning with water alone.

To clean this type of build-up, use a gentle, WoolSafe Approved treatment.


Water Soluble Soiling

Some soils, such as mud, salt, and sugary drinks, are water soluble and only need water to release the particles from the rug. To treat these, vacuum to remove any dry particles. Wet the stain with lukewarm water, then treat as for water-based spills. Once dry, vacuum again.


Dye Stains and other Color Changing Chemistry

Some spills that are left untreated over time can affect the natural fibers of your rug. These include those that contain natural and synthetic dyes (cordial and other colored drinks, red wine) and those that change the chemistry in the fiber (fruit juice, urine, bi-carb soda, bleach and other cleaning products).

This chemistry-changing group can adversely affect the natural proteins (fatty acids) in wool and the cellulose (sugars and tannins) in the natural fibers such as cotton, jute, hemp and other plant-based fibers.

For this reason, any treatment needs to be extremely gentle. Start by wetting the stain with lukewarm water. Then treat for water based spills, stopping at the final blotting stage.  Do not finish with the vinegar treatment.

It is important not to use any other treatments for handmade rug cleaning, as these may cause physical damage or carry the stain deeper into the fiber.


Rug Care

To ensure proper wear of your handmade rug, rotate rugs from end to end or place them in different parts of the house to share the wear.

Direct sunlight and heat sources such as gas heaters and fireplaces can cause the natural fibers to dry out and fade. Position your handmade rug away from them.

Reduce bacteria build-up with sunlight and kill any moth eggs naturally. Every few months, turn your rug over and place it in the sun for an hour. Vacuum the back of your rug before repositioning.

Keep your handmade rugs dry and out of dark places, such as tucked tightly under lounge suites or furniture. Some insect larvae eat proteins as wool and adult moths, will lay their eggs in dark, damp, and warm spaces.

Clean the hardwood floors under your handmade rugs regularly with microfiber mops and water only (no detergents), or a steam mop if appropriate. Detergent and soap residues can become sticky and collect other dirt, which is then walked onto your rug. By keeping your hard floors clean, your rug will stay cleaner for longer.

Move rugs a few centimeters every month to soften any fading on carpet or wood floors underneath. When a handmade rug is eventually moved from the room, the fading on the floor will be graduated and less noticeable.


Outdoor Rug Care

Although the rugs look and feel like wool, they have exceptional durability and stain resistance, cleaning is just a quick hose down. If a rug is exposed to chlorinated or salt water, use plenty of fresh water to rinse. Ensure rug is completely dry before placing furniture. These rugs are not machine-washable. Do not dry clean nor use harsh chemicals that could damage or fade your rug.

If the corner of your rug curls up, lightly spray both surfaces of the curled area with water, then roll it back on itself in the opposite direction and leave it for 10 minutes. Flatten it out and put a heavy weight on it for a few hours.

If rug remains in an uncovered area outdoors and is subject to rain or heavy dew, it should be allowed to dry front and back. Dampness can cause some fiber breakdown over time.

Vacuum your rug regularly to prevent build up of dirt and pollen, if left on the rug this can encourage mold growth.

For extended periods of non-use, keep the rolled, dry rug in a covered shaded area to protect against unnecessary fading.


Outdoor Rug Stain Treatment

To remove semisolid stains, gently scrape up with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the rug.

Blot liquid stains with a white colored absorbent cloth or paper towels. White materials are recommended because certain dyes could bleed and make the stain worse.

For large stains, put a towel down and stand on it to remove as much liquid as you can before applying any stain treatment.

Blot the stain with warm or tepid water (never rub or scrub) and repeat until no more stain transfers on to the cloth. If the stained area is large, we recommend taking the rug outside and hosing it down. Where water is not enough to clean the rug, we advise using carpet or upholstery approved detergent with warm water.

If using detergent, rinse the cleaned area thoroughly to ensure no residue is left in the rug.

Blot treated areas with a white colored cloth or paper towel to dry excess water away. Allow the rug to dry completely either outside in summer or hung to air dry inside.

When in doubt, contact a cleaning professional.


Rug Protection Treatment

An optional rug protection treatment is available for your rug and this can be applied after delivery at your home or premises. This will help to increase its life and provide protection against stains, mold, mildew and sun fade.

Fiber ProTector is an environmentally friendly treatment that can be used on all types of natural and synthetic fibers. Independently laboratory tested, it is the only WoolSafe Enviroseal Approved textile sealant and will not change the color or texture of the rug.

Non-toxic, non-allergenic and biodegradable, Fiber ProTector has no lasting smell and does not give off VOCs (volatile organic compounds). The treatment is ideal for rugs in residential or commercial settings.